FAQ'S
Which Homefolk gloves are right for me?
Our double oven gloves are designed for everyday cooking and baking, with a connected design and silicone grips for handling trays and dishes.
Our BBQ gloves combine a flexible five-finger fit with silicone grip detailing for barbecues, pizza ovens and cooking tools.
Our leather fireplace gloves feature a suede leather outer, soft lining and long gauntlet cuffs for handling logs and fireside tools.
Are all Homefolk gloves heat resistant?
Our gloves are designed to help protect against heat during their intended use. Materials and protection levels vary by product, so always check the individual product details and supplied instructions. The same temperature rating and usage guidance do not necessarily apply across the range.
How do I clean my gloves?
Care instructions vary by product:
- Double oven gloves: Machine wash at 30°C and lay flat to dry.
- BBQ gloves: Machine wash at a maximum of 30°C. Allow to air dry. Do not tumble dry or iron.
- Leather fireplace gloves: Do not machine wash, tumble dry or iron. Once cool, gently remove loose dirt with a dry or slightly damp cloth, then store in a clean, dry place away from direct heat and moisture.
Always follow the care instructions supplied with your gloves.
Do all your gloves have a silicone grip?
Our double oven gloves and BBQ gloves feature silicone grip detailing to help you hold cookware and tools securely.
Our leather fireplace gloves have a suede leather outer and a five-finger design, without silicone grip detailing.
What sizes are available?
Our BBQ gloves and leather fireplace gloves are currently available in one size. The shape and dimensions differ between products, so please check the measurements on the relevant product page before ordering. If you need help choosing, contact us.
How much is delivery, and when will my order arrive?
We offer free UK delivery with Royal Mail Tracked 48, which aims to deliver within 2–3 working days after dispatch.
For £2.99, you can upgrade to Royal Mail Tracked 24, which aims to deliver the next working day after dispatch. Delivery times are estimates.
Orders placed before 4pm Monday to Friday are dispatched the same day, excluding public holidays. Orders placed later are dispatched the next working day.
We’ll email your tracking details once your order is on its way.
Can I return my order?
If you change your mind, we accept returns within 30 days of delivery, provided the item is unused, in its original packaging and in a resellable condition.
Email admin@home-folk.com with your order number to arrange a return. Return postage for change-of-mind returns is your responsibility.
If your item arrives faulty, damaged or incorrect, please contact us so we can resolve the issue and cover the return postage.
Please see our full Returns Policy for details.
How can I contact Homefolk?
Email admin@home-folk.com or use the Contact page on our website. For order enquiries, include your order number so we can help you more quickly.
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